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Compliance

Home Office, Real Risks: Public Servants’ Safety

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WHS Laws Apply at Home

Australian public servants working from home are covered by the same work health and safety (WHS) laws as those in traditional offices. Employers retain a primary duty of care, meaning they must do what is reasonably practicable to ensure employees’ health and safety, wherever work is performed—including the home office.

Physical Safety: More Than Just a Desk

Departments must ensure that home workspaces are safe and ergonomically sound. This includes providing guidance on setting up workstations, ensuring adequate lighting and ventilation, and checking for hazards like clutter or trip risks. Employers are encouraged to supply or approve suitable office furniture and equipment, and may require staff to complete a work-from-home safety checklist5.

Mental Health Matters

Isolation, blurred boundaries between work and home life, and lack of regular contact can increase risks of stress and mental health issues. Regular check-ins, clear communication, and support networks are essential to maintain wellbeing. Setting clear work hours and expectations helps public servants manage work-life balance and avoid burnout.

Shared Responsibility

Both employers and employees have obligations. Employers must provide information, training, and support for safe remote work, and adapt workplace policies to cover home-based arrangements. Employees are responsible for following safety policies, reporting incidents, and maintaining a safe environment.

Consequences of Neglect

Failing to manage remote work risks can lead to injuries (like musculoskeletal disorders), mental health problems, and higher workers’ compensation claims. For agencies, this means increased absenteeism and reduced productivity.

Key Takeaways for Public Servants

  • WHS laws apply at home—risk assessments and safe setups are essential.
  • Mental health risks must be actively managed with strong communication and support.
  • Both departments and employees share responsibility for safety.
  • Practical resources and checklists are available from Safe Work Australia and Comcare to guide safe remote work.

As remote work becomes a permanent fixture in the public sector, ensuring home offices are safe and healthy is now a core part of every agency’s WHS strategy.

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